Customer Care
Customer Care
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Here you will find how we implement Entera and support our clients on every step of the way.
Support on every step
Start
After you pay a subscription our Customer Success Manager learns how you work with documents, their sources and volume to customize the system to your needs.
Setup & Training
With the guidance of our Customer Success Manager, we make a smooth integration process with accounting systems like Tally or Zoho Books.
Ongoing Support
Our experts always stay in touch, answer all the questions and support you throughout the entire subscription period.
Personal attention from people, not bots
At Entera, we believe in the irreplaceable value of human touch. That's why every client has a personal manager who is always there to answer questions, make required settings and share useful materials.
— Customer Support
— Knowledge Base
— Webinars, Video Tutorials
— Customer Support
— Knowledge Base
— Webinars, Video Tutorials
Online Support
Our team connect and communicate with you via messengers, phone calls or using remote desktop software. Choose the method that suits you best, and we'll assist you promptly.
What you get with Entera
- Certification: Become a certified user of AI accounting technology.
- Skill Enhancement: Empower yourself and your team with cutting-edge skills for faster, more efficient work.
- Dedicated Support: Expert assistance throughout your subscription, ensuring smooth and effective use of automation in accounting.
No credit card required
Gain data entry automation skills today!
Upload your monthly volume of documents 10 times faster
Upload your monthly volume of documents 10 times faster
If you're not completely happy with the quality of Entera, please contact us within 30 days of your purchase by e-mail help@entera.global, and we will refund your payment.